If you cancel before the allotted time (usually 24-48 hours before check-in), you may receive a refund or not be charged a cancellation fee. However, if you cancel too close to the check-in time or don't show up, you may be charged a cancellation fee depending on our policy.
Once you complete the online booking process, you will receive a booking confirmation email from the hotel. Please check your inbox or spam folder if you do not receive the email immediately. If there are any issues, contact the hotel's customer service to verify the status of your booking.
Payment methods commonly available for hotel reservations include credit/debit cards, bank transfers, and other forms of online payment such as PayPal. We accept popular credit cards such as Visa, MasterCard and American Express. Before booking, double check the hotel's website or booking page for the accepted method and payment policy.